Waiting States
“Waiting on Client” and “Waiting on External” states for Odoo tasks.
A task waiting on the client is not “in progress”, and it is not “blocked” either. For want of a word for it, it stays in progress, and the team carries a delay that is not theirs.
This module adds two distinct states, Waiting on client and Waiting on third party, alongside Odoo's own. They read differently on the kanban and stay fully compatible with existing filters and reports: an added state that breaks the reports only serves for a week.
⚠️ The state is distinct from the stage. A task can sit at the “In progress” stage and be waiting on a third party, and that combination is exactly what you want to see: the stage says where the work stands, the state says why it is not moving.
The same mechanism serves helpdesk tickets, for the same reason: measuring a response time without separating out who is keeping whom waiting gives a figure nobody can defend.
Comparable to The “waiting status” pattern found in most project management tools
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