BUSL-1.1 · Version 18.0.11.64.2

Email

A real IMAP inbox inside Odoo, multi-account per user, two-click import to the chatter.

Video · Email · 1:16
Search reads message bodies: with an attachment and an exact phrase, only the right quote is left
Search reads message bodies: with an attachment and an exact phrase, only the right quote is left
The follow-up folder: sent emails still waiting for an answer, each marked with an hourglass
The follow-up folder: sent emails still waiting for an answer, each marked with an hourglass
A muted thread: its messages set aside, with the wake-up button at hand
A muted thread: its messages set aside, with the wake-up button at hand

An email that matters ends up pasted into a task, or nowhere at all. Between the inbox and the file there is a copy-paste nobody enjoys and everybody forgets.

The mailbox brings two sources into one list. Your IMAP account, polled every five minutes, and Symbifox itself: every email sent from a message thread or received by the organization's gateway is projected there too. The two meet on the message's unique identifier, so one exchange never appears twice.

Filing to a record attaches an email to the thread of whatever it is about: the task, the ticket, the contact, the opportunity, the invoice. Two clicks, and the exchange lives where someone will look for it in six months.

Connecting a mailbox starts with two fields: you type the address, and the assistant finds the server, the port and the way in. Nothing is created until the connection works. Microsoft 365 refuses every password: each person gives their own OAuth consent, for their own mailbox.

⚠️ Accounts are per person, never under the admin account. A mailbox polled by a shared account makes everyone's mail readable by everyone, which is neither intended nor fixable afterwards.

Works with Migadu, Microsoft 365, Gmail and any standard IMAP server.

Comparable to Outlook or HubSpot Inbox, inside Odoo

bf_email_management · Version 18.0.11.64.2 · Guide chapter · View the source · See it in the catalogue

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